Вакансия № 4295167 на должность "Intern Support engineer in Product Support team" в городе (регионе) Москва, Россия от компании "SAP" на сайте Электронный Центр Занятости Населения
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Организация работает в следующих сферах деятельности: Информационные технологии, системная интеграция, интернет; .
Репутация компании "SAP" в отзывах работников:
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Обязательное требование к опыту работы искомого сотрудника: не требуется.
График работы: гибкий график.
Тип занятости: полная занятость.
Вакансия № 4295167 добавлена в базу данных: Суббота, 13 апреля 2024 года.
Дата обновления этого объявления: Четверг, 18 апреля 2024 года.
Рейтинг вакансии: 10,65 из 100 баллов |
Вакансия № 4295167 прочитана - 226 раз(а)
Отправлено откликов - 0 раз(а)
Вакансии Мультирегионального ЦЗН в социальных сетях и мессенджерах:
Адрес вакантного места работы: Москва, Павелецкая, Космодамианская набережная, 52/7.
Работодатель предложит заработную плату по результатам собеседования с соискателем работы.
POSITION SUMMARY
The Product Support team in Moscow is critical to SAP's future success, and we are looking for candidates who strive to make the world run better. Support engineer who is driven by a desire to provide our customers with outstanding customer service. The primary responsibility is to assist support engineers and customers in resolving issues related to the implementation, deployment, functionality, and usage of SAP Products.
The engineer will need the ability to support complex environments that include a variety of operating systems, platforms, and databases.
EXPECTATIONS AND TASKS
- Collaboration with fellow support colleagues and other internal organizations to support continuous work in Product Support Department
- Helping Team leaders to organize effective working processes and environment
- Taking ownership of technical issues, and working with our engineers and customers by mails, incident tickets and phone
- Actively communicate in English and Russian in written and oral form
- Creating internal/external content for our knowledge base
- Involvement in product testing and validation
- Research on customer’s feedback (SIIS)
- Participation in global internal projects around support processes, infrastructure requirements and quality assurance to make people happier at work
- Execute internal initiatives to ensure the team meets its goals in a close collaboration with various people from different disciplines
- Investigate ways to improve processes with LEAN methodology
EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES
- University students of Information Technology/Computer Science/Finance areas/International Relationship/Management or close to areas
- Excellent customer and colleagues focus and communication skills (oral/written)
- Problem solving/analytical skills
- Ability to work in teams of multicultural nature
- Fast learner with IT affinity
- Willingness to help and support
- Upper-intermediate level of English (spoken and written) is required
- MS Office (Excel, PowerPoint, Word, Outlook)
- Knowledge in Financials or Human Resources would be a benefit
WORK EXPERIENCE
- Experience in Support or Software Development or IT would be a benefit
- Experience in process organization would be a benefit
WHAT WE OFFER
- Official employment record
- Continuous personal and professional growth
- Great team of professional and dynamic colleagues
- Superior office and work environment
- International team
- Improving of organizational and communication skills
- Knowledge of support process in international software company
- Business English practice
- Abundant learning and development opportunities
- Possibility to apply to SAP internal positions
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