Bellboy
Вакансия № 11010973 в населенном пункте (городе) Нур-Султан, Казахстан от компании "ТМ Hilton Astana" на сайте Мультирегиональный Электронный Центр Занятости Населения (ЦЗН).
Уважаемый соискатель вакансий, Вы можете перейти на сайт прямого работодателя "ТМ Hilton Astana" для ознакомления с информацией о компании (фирме, организации, ИП). Смотрите Веб-сайт "ТМ Hilton Astana" - http://hiltonastana.hilton.com/
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Организация работает в следующих сферах деятельности: Гостиницы, рестораны, общепит, кейтеринг; .
Репутация компании "ТМ Hilton Astana" в отзывах работников:
Читайте свежие отзывы сотрудников об этой организации на этом сайте.
Оставить мнение об этом работодателе без регистрации бесплатно на этом сайте.
Обязательное требование к опыту работы искомого сотрудника: 1–3 года.
График работы: сменный график.
Тип занятости: полная занятость.
Вакансия № 11010973 добавлена в базу данных: Понедельник, 15 апреля 2024 года.
Дата обновления этого объявления: Вторник, 14 мая 2024 года.
| Рейтинг вакансии: 2,75 из 100 баллов |
Адрес вакантного места работы: Нур-Султан, Нур-Султан (Астана), улица Сауран, 46.
Работодатель предложит заработную плату по результатам собеседования с соискателем работы.
Primarily responsible to Greet and Welcome all guests to the hotel and relieve guests of their luggage on arrival. You will ensure that the highest standards of hospitality and welcome are demonstrated at all times and that all guest requests are dealt with in a prompt and courteous manner.
DUTIES AND RESPONSIBILITIES:
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Checks the daily arrival list for VIPs or guests with special needs.
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To be present at the Concierge/Reception desk or in the lobby to be ready to assist guests, colleagues, and visitors when requested.
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Ensure the collection and delivery of guest luggage and equipment in an efficient and timely manner.
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Tag baggage and return the identification slips to guests.
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Assists guests with luggage to the front desk.
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Escorts guests to room, placing luggage in the room assigned by the front desk.
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Inspects guest room for order and adequate supplies and informs guests of room amenities
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Delivers faxes, messages, packages, and flowers to guests' rooms and other offices.
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Provide items on loan to guests and collect the items back from the guest before departure.
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Inform Front Desk Cashier to charge items given on loan, in case there are any charges applicable.
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Ensure the efficient delivery and collection of group luggage.
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Ensure that the guest has verified that all luggage has been accounted for.
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Ensure safe storage and collect ticketing of guest coats and personal items.
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Assist guests with Long term luggage storage requests / Left luggage requests.
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Update and file the left luggage request form / Long Term luggage request form.
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Update and file errand cards.
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Update the Luggage movement register.
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Transport departing guests' luggage from the room to the lobby, then into a car or taxi after reconfirming with the guest.
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Respond to guest requests and queries providing a knowledgeable, efficient and helpful information service.
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Assist the Concierge on duty with his/her duties during busy periods and breaks.
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Assist with answering the telephone and taking messages, transferring calls or dealing with inquiries.
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To provide efficient luggage storage, delivery and collection service.
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Perform any other works as and when assigned by the management.
PREREQUISITES:
- Previous experience in hospitality would be preferred and Commitment to delivering a high level of customer service.
- Be a good team player and Flexibility to work a variety of early and late shifts.
- Able to stand for long hours.
EXPERIENCE:
- Previous experience working in a luxury 4 or 5-star hotel or serviced apartment environment.
- The successful candidate is likely to have a passion for customer service, excellent communication skills.
- Good levels of written and spoken English, Kazakh, and Russian.
CONDITIONS:
- International Brand experience and Career Development
- Training and Development opportunities
- Social package
- Corporate Hilton Travel Program
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