Housekeeping Supervisor / Супервайзер гостиничного хозяйства (чистота и уборка отеля)
Вакансия № 16491090 в населенном пункте (городе) Туркестан, Казахстан от компании "ТОО Hampton by Hilton Turkistan" на сайте Мультирегиональный Электронный Центр Занятости Населения (ЦЗН).
| Логотип (торговая марка, бренд, эмблема, внешний вид здания или внутренний интерьер офиса): |  |
Организация работает в следующих сферах деятельности: Гостиницы, рестораны, общепит, кейтеринг; .
Репутация компании "ТОО Hampton by Hilton Turkistan" в отзывах работников:
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Обязательное требование к опыту работы искомого сотрудника: 3–6 лет.
График работы: полный день.
Тип занятости: полная занятость.
Вакансия № 16491090 добавлена в базу данных: Среда, 1 мая 2024 года.
Дата обновления этого объявления: Среда, 8 мая 2024 года.
| Рейтинг вакансии: 33,99 из 100 баллов |
Работодатель предложит заработную плату по результатам собеседования с соискателем работы.
Position Purpose
To assist the Hotel Manager in ensuring that all rooms are made as per company and brand standard, be responsible for cleanliness, orderliness and appearance of the entire hotel, helping to provide a memorable brand-specific guest experience at all times, and be a passionate happy@hampton host for our guests and colleagues in all areas of the hotel.
Duties & Key Responsibilities
- Come to work with a smile on your face
- Execute duties as assigned by Hotel Manager.
- Plan the work for the housekeeping department - distribute room-cleaning assignments accordingly during absences of Hotel Manager.
- Assign regular duties and special duties for housekeeping team members in rooms, meeting areas, public areas, laundry and heart of house during the absence of Hotel Manager.
- Assist the Heart of House Mgr in smart scheduling of the HSK team and in other managerial, planning, and organizing tasks as per instructions of Hotel Manager.
- Be a role model for Housekeeping team members in terms of reliability, hospitality, work efficiency and brand-specific behaviors.
- Clean a few rooms every day and increase cleaning tasks in times of high occupancy.
- Keep up-to date with relevant SALT scores, set targets for the HSK team and celebrate / recognize accomplishments.
- Hold pre and post shift briefs with the HSK team and apply learning during the next shift.
- While on shift, supervise HSK team members, check cleaned areas and recognize HSK team members for work well done.
- Assist the Hotel Manager in providing a work environment to Housekeeping team members that allows everyone to thrive and be a happy member of the team.
- Be a positive and very active contributor in meetings (e.g. Huddles) with the Housekeeping team to help achieve / maintain a high level of trust & engagement.
- Assist the Hotel Manager in planning, offering and conducting regular skills and procedure trainings for Housekeeping team members.
- Take responsibility for newly hired HSK Team Members and ensure they have an effective on-boarding experience and a warm welcome to the team. Buddy them up with a more experienced HSK colleague for the first few days.
- Volunteer to participate in company campaigns like TwP or TM committees.
- Provide constructive suggestions/feedback to the Heart of House Manager on product, processes and guest complaints
- Always deliver ‘fair share’ in team task elements of the role and support colleagues whose workload may temporarily be heavy.
- Attend and resolve guest complaints on the spot.
- Be a role model for others in the hotel in regards to our Hampton values: Demonstrate friendliness, attentiveness, care and thoughtfulness every day in all situations.
Specific job knowledges, skills and abilities
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Previous same working experience is plainly required!
- Hospitality, service-orientation
- Strong Leadership abilities and organizational skills
- Willingness to develop team members and self
- Flexibility to respond to a range of different work situation
- Proficiency in Russian and Kazakh languages
- English knowledge will be your advantage
We offer
- Social security and guaranties
- International Brand experience and Career Development
- Training and Development opportunities
- Corporate Hilton Travel Program
Hamptonality Starts with Me!
"Hamptonality Starts with Me!" is what defines Hampton team. So what exactly does it mean?
It means we make Hamptonality our own. We bring our own individual strengths and irresistible personalities to work. We find our own ways to deliver on our brand values. It’s a FACT that the world needs more people who are friendly, authentic, caring and thoughtful. If it's all about you, JOIN US!
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