IT Support Specialist
Вакансия № 30787366 в населенном пункте (городе) Тбилиси, Грузия от компании "Customertimes Georgia LLC" на сайте Мультирегиональный Электронный Центр Занятости Населения (ЦЗН).
Уважаемый соискатель вакансий, Вы можете перейти на сайт прямого работодателя "Customertimes Georgia LLC" для ознакомления с информацией о компании (фирме, организации, ИП). Смотрите Веб-сайт "Customertimes Georgia LLC" - http://customertimes.com
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Организация работает в следующих сферах деятельности: Информационные технологии, системная интеграция, интернет; .
Репутация компании "Customertimes Georgia LLC" в отзывах работников:
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Обязательное требование к опыту работы искомого сотрудника: 1–3 года.
График работы: полный день.
Тип занятости: полная занятость.
Вакансия № 30787366 добавлена в базу данных: Четверг, 23 мая 2024 года.
Дата обновления этого объявления: Среда, 29 мая 2024 года.
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Работодатель предложит заработную плату по результатам собеседования с соискателем работы.
Customertimes is a global IT consulting company headquartered in New York City with offices in 11 countries. We specialize in the development and implementation of cutting-edge technology solutions for business transformation.
Our international team includes 1600+ skilled professionals. We have more than 15 years of experience in the Salesforce ecosystem, and our portfolio includes 4000+ completed projects in more than 65 countries. Customertimes works with major corporations throughout Europe and North America, including industry leaders in healthcare, life sciences, CPG, manufacturing, financial services, education, and the non-profit sector. Our clients include companies such as IQVIA, UPSA, L'Oreal, Dyson, Philips, Sharp, and Danone.
Job Responsibilities:
• Provide courteous professional customer service and technical assistance.
??????• Assist user community and other IT personnel to troubleshoot, maintain, and resolve desktop computer hardware and software issues.
Key Responsibilities Include:
• Provide online and desk side problem resolution support for all corporate users of computer, software, hardware, peripherals and networks.
• Grant access, change, and re-set passwords. Learn all internal business applications and provide general PC/Network support (1st Level) and general application support to a distributed user base.
• Serve as the initial point of contact for troubleshooting hardware/software PC problems.
• Identify, troubleshoot, resolve, and escalate issues related to desktop computer hardware, software, and related equipment installation and configuration.
• Identify, troubleshoot, resolve, and escalate issues related to local area network and phone equipment.
• Log all calls and activities accurately in a tracking system.
• Special projects and additional duties as assigned.
Job Requirements
Main requirements:
• 2+ years’ experience performing level one help desk support working as part of a corporate help desk/IT team.
• Basic Technical Certification (A+, networking, MCP, etc.)
• Strong customer service, can-do attitude, with good follow-through skills.
• Keen interest and ability to learn new software and hardware Advanced knowledge of desktop computer hardware and software, including Microsoft Office - experience with a variety of platforms and systems including, MS Windows 10 and Apple (MAC) are preferred.
• Advanced knowledge and experience with networking technologies (TCP/IP) and associated wiring.
• Possess proven analytical and problem-solving skills.
• Work well with others in a team environment requiring minimal supervision.
• Good written and verbal communication skills in English. Georgian knowledge is a bonus
Conditions:
• Competitive salary
• Trial period: 3 months
• 20 working days of paid vacation leave per year
• 5 days off per year for personal purposes
• 15 working days of paid sick leave per year with a medical certificate
• Medical insurance
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